Return policy

We hope you are happy with your purchase!
However, if you are not completely satisfied with your purchase for any reason, you may return it to us.

All return requests must be send to our e-mail: [email protected] with title "Return request" within 14 days of the purchase date.
All returned items must be in new and unused condition, with all original tags and labels attached. Also please place the item securely in its original packaging and mail your return to the following address:

Dedal Company Ltd, 4003, Plovdiv, Bulgaria, 145 Brezovsko chausse str.
Attn: Returns

Please note, you will pay and will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 2 working days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your bank account statement.

If you have any questions concerning our return policy, please contact us at: [email protected], +359 886 737 719.